I gave it a 3 star only because after 2 days, I had it on my dogs and also had another collar with the tags and it would lose the connection from the collar to the remote. The only way to fix it was to remove the battery in the collar and put it back in. I called the customer service on the product. More than likely I will send the product back because I had a previous collar from Innotek that I thought stopped working but suddenly started and much prefer it. I have had it for 13 years.
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