What has turned me into a customer for life for Lupine is their replacement guarantee. I originally bought a leash and collar when my dogs were puppies -fuzzy bundles of chewing teeth. I was crate training them and would leave the collars on while they were in their crates. Don't ask me how but one of my dogs had this incredible talent for chewing the collar off. Lupine replaced it no questions asked. It happened again. They did it again. By this point, I caught a clue and no longer left the collar on my dog while unattended.
However, there aren't many companies that will stand behind their product like Lupine does -even when their customers are not the most clueful people in the world. When I would email them, they were always incredibly friendly and it was a personalized response.
In essence, if you buy one Lupine leash, that is the only leash you will ever need to buy because Lupine will stand behind it. However, in reality, because customer service like this is so hard to find (not to mention the leashes and collars are so nice compared to others out there), you want to continue to support the company by purchasing more collars throughout the years.
I can't recommend these leashes and the company enough!If you have a dog that chews, Lupine leads are a must. Three days after receiving my order from Amazon, my 1-year-old English Setter mix chewed straight through this lead. After realizing what she had done, I sent the chewed lead to Lupine and received a new lead free of charge within three days. She's on her second lead now and is doing much better with the nervous-chewing issue but I can rest assured that if she does chew through this one, Lupine will replace it quickly, free of charge, and with no questions asked.
This is one of the best leads I have ever owned (and I've owned quite a few), hands down. The handle is comfortablethe padding makes it easy for me to hold it with no burns or bruises from plastic or nylon handles which is a first. It is easy to slip onto a harness, even in cold weather and the lead itself seems to be made from quality materials. I also love the print, even if it is a little girly.
Bottom line, buy this lead, especially if you have a dog who likes to chew.
Buy Lupine Designer Dog Lead Now
This is my 4th or 5th lupine product that I've bought over the years. The only reason why I even bought another leash was because the other one I had was only 4 feet (it was the only size my vet carried at the time) and I didn't know about the 6'. I really do like the extra length in the 6 footer compared to the 4 footer. Also I like that it matches the collar I bought even though that was years ago.The lupine products have sat outside in the Florida heat and tropical storms. They'be been washed in the washing machine and dried in the dryer. No complaints--not even a loose stitch. Great product at a good price :)I love Lupine leashes and collars. They are high quality and have a lifetime guarantee even if chewed! Can't beat that!!!After getting tired of buying leads from the big box pet stores, only for them to fail/tear apart, I decided to try Amazon. The Lupine Leashes are of the same material as many of the leads you'll find at your local pet stores/Wally Mart. The lead is of a two piece construction, black material looped with a metal latch to the lead, the 3/4 and 1" thick leads have a real easy to latch clip for attaching the lead to the collar. Where as the 1/2" thick lead has the standard thumb pull/press latch. The difference between this lead and all others is the warranty/guarantee; LIFETIME, even if you have a pet who chews through the leash! You can go to lupinepet dot com, they have the guarantee on the bottom of their page, you just mail them the old broken lead (or collar), then they'll ship it back to you. I haven't had the luxury of having to return one, their products seem very well made. The added knowledge of where it's made allows you to feel better as all of Lupine products are made in New Hampshire, (USA).


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