Innotek Basic Contain and Train System

I like the idea of a containment system like this, which allows you to correct and contain. However, I think the implementation of the dog collars is severly lacking as far as the durability. When it is working, it does discourage the dogs from leaving our property. Since we have 1 1/2 acres of land, and 2 German short hair pointers, it is essential that they get exercise, but not leave the surrounding areas. It works fine when it is working, and the training does work good. But the collars seem to go bad within a couple of months, and the batteries need replacing on a very regular schedule every two months. And the batteries are relativity expensive (Usually over $6 at Radio shack, or higher). Thus it does cost more than $75 a year just for batteries. But in two years I have had to buy more than 7 collars just to have two that work. And the company doesn't seem to care much. I am sending 4 collars back to them to have them see why they have gone bad, but I had to suggest this, and ask them to study it. Furthermore, they did not say we would be happy to replace them, just that we will study why they went bad. They all exhibit the same problem and failure mode. I just think the engineering lacks something and they must have had a bad part in it that fails for some reason or other. I would seriously tell someone not to buy this product line from them, maybe another vendor, or try another line in their product lines, like I am, the IUC version (I am using the SD-3100 version). Since I have spent over $1200 over the past two years on trying to keep dogs in, I am not happy with this product. I will try their new version, but if it does not work, then I will switch vendors.

The other thing that does irritate, is that they have the zone system, but it does not work with the SD train and contain line. So you must spend some more money for another type of collar and system. Why can't they just have a universal system that all of the extras work with? And please don't give my some mumbo jumbo about it, for I am an engineer and know what does and doesn't work, and what can be designed and what can't. Like my sign said in my classroom "I always wanted to be and Engineer, now I are one". I don't know if the new IUC line works with the contain n train, because the literature is severly lacking and un-informative as to how things work, and what they work with.

While I can't compare this to other containment collars, I can remark on my experience with this system alone.

My chocolate lab has gone through four collars, one failed outright within the warranty period, three have cost me around $40 from Innotek. My dog's not particularly rough on the collars, but if there were means to open the collar receiver, I may have been able to repair the unit myself. Two of the instances, the parts inside the receiver can be heard rattling around inside. While the support staff is very helpful, I feel that I've have paid for this system twice by now, in the "warranty replacment" collars I've received (at a fee). I've read that Innotek's QC has fallen to the wayside, and if I didn't have to return this collar in order to get a new one, I'd take the chance on cracking it open to attempt a repair.

When working, it runs fine. Like other systems, read the directions, know the limitations, and it will work as advertised.

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Somewhat disappointing. We've had to make numerous calls back to the company to resolve problems. The upside is that their customer service representatives are FANTASTIC and have been a pleasure to work with.

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