PetSafe Deluxe Anti-Bark Spray Collar for Dogs, Citronella Scent

I have a problem with one of my dogs and excessive barking. It is so bad that I have receive anonymous letters from neighbors, a visit from the police and a letter from the county animal control. I purchased this collar in January and it worked very effectively for 2 weeks. The Citronella spray stopped my dog from barking more than once or twice (as opposed to 20 times) and it was great. After 2 weeks, the collar stopped working.

I contacted the manufacturer who asked me to take some trouble shooting steps and, when it still did not work, they authorized the return of the product. The return was at my expense but I did receive a replacement in about 2 weeks. I will say that Innotek's customer service was very good. I received the replacement collar and for 2 weeks it worked perfectly and was effective in stopping the excessive barking.

Unfortunately, once again it has stopped working and will not spray. I am not sure I want a device that I must keep returning and while I do not know if I am just unlucky and received 2 lemons, I am concerned about an endless cycle of returns.

I went on Amazon to return the collar as defective but it cannot be returned as it is designated as "hazardous materials." I may be forced to go through the return process again with Innotek if it can't be returned (or just stuck with the loss of my money).

UPDATE: Amazon promptly responded to my question about the return (or inability to return) of the collar and issued a refund. As always, Amazon's customer service is very good.

I have had this product for well over a month, and it still works great, so just be aware that the other reviewers might have had faulty products and just needed a return. Maybe their dogs are a little crazy and rough house the collar a bit too much. It is a relatively durable case, but I believe that strong impacts would do some damage to the unit. Some good and bad points now:

The spray is VERY effective for curbing barking

Is not sensitive enough for small barks and whining, so this does not solve those problems. If your dog is smart and figures out that quiet barking is not punished (like mine did), you'll still have a problem barker, but just not as loud.

My dog is not afraid of the collar, but knows to be quiet when it is on

Make sure you say 'no barking' or 'quiet' every time it sprays if you can. The dog will learn your command as well.

Overall I highly recommend this product for $40. However I do NOT recommend it if you bought it at the $100 that Petsmart wants to steal out of you (though I do love that company). It is simply not a $100 value anti-bark system, more like $40-$50.

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This product worked great for a few weeks. Then it stopped working, it just would no longer spray. I thought maybe the battery? Nope! Maybe it got wet, and ruined the sensor? So I bought a new one. Silence for a week then the same thing happened, it just stopped working. I also found a crack in the housing which let the citronella leak out. So again for the limited time that this product physically worked, it was wonderful.

Read Best Reviews of PetSafe Deluxe Anti-Bark Spray Collar for Dogs, Citronella Scent Here

As soon as we got this started on my Great Pyrenees it worked to curb his barking really well, but it stopped working within a month. Then I got another one and it did the same thing!

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I was leery to buy this product based on several reviews mentioning that the collar stopped working. We were desperate and waiting on a knock on the door from the police due to our dog's excessive barking in our chain-link fenced backyard so we tried this collar and it curbed our dog's barking immediately. We have used the collar now for three weeks and are thrilled with it. We are nearly out of the original can of citronella and I had ordered a second one at the same time I ordered the collar so we will now start on the second can and I'll order another can to have on hand. Now that our dog is accustomed to the situation I would expect her not to run through the citronella quite as fast. We have even found that when we send her out without the collar she *usually* will not bark. However, occasionally even with the collar she will start barking and she gets squirted. Sometimes, we have found that if she is barking she has run the collar out of spray and it needs refilling. Once she figures out she *can* bark without being squirted, she will bark. Life with the collar is 1000 times better than life without the collar.

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